AI built into real software

AI built into
your business.

We find the highest-impact AI opportunities inside your existing operations and build production-grade software around them. Less manual work, fewer errors, faster results.

Where AI fits
Document handling Customer follow-ups Voice and phone Reporting Data entry Approvals Quality checks

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Tell us about your idea and we'll get back to you within 24 hours.

No obligation. We'll respond within 24 hours.

"The speed and quality of delivery was genuinely impressive. I can't recommend Launch Assembly highly enough."

Max Gorvel · Founder, Wellplay

Our difference

Most businesses don't need an AI strategy. They need AI in the right two or three places.

The high-leverage opportunity is rarely a sweeping platform-wide rebuild. It's the handful of repetitive, rules-based, judgment-light tasks your team is doing manually right now. Find those, build AI directly into the workflow, and the gains stack up fast.

2–3

Highest-impact AI opportunities most operations have, hiding inside existing manual work.

~0

Of those that get solved by buying another generic AI SaaS tool.

The pitfalls

Four ways businesses try to "do AI" today. Three of them go nowhere.

Option 1

Generic AI SaaS

  • Built for everyone, fits no one
  • Doesn't know your data or workflow
  • You still end up doing it manually
Option 2

ChatGPT in a browser tab

  • Lives outside your systems
  • Nothing audited or repeatable
  • Falls apart at any scale
Option 3

Internal hack project

  • Demo works, production doesn't
  • No data model, no integrations
  • Quietly abandoned in a month
Option 4

Custom AI in real software

  • Built around your actual workflow
  • Hooks into the systems you use
  • Holds up under real volume

AI only earns its place when it's wired into how your business actually runs. So that's what we build.

The Launch Assembly approach

What custom AI software should actually look like.

A short list of principles we run every AI project against. If we can't tick all of these, the project isn't worth taking on.

01

AI inside real software

Not a chatbot bolted to the side. The AI lives inside the tool your team actually uses, with a real data model, real auth, real integrations.

02

Built around the highest-leverage tasks

We map your workflows and pick the two or three places AI will actually move the needle. Everything else stays the way it works today.

03

Human-in-the-loop where it matters

Reviews, approvals, validation steps for anything consequential. AI does the heavy lifting; the high-stakes calls stay with people.

04

Onshore engineering, not prompt-tweaking

Real architectural decisions, real data modelling, real evaluation. Senior engineers who've shipped production AI software, not contractors copying tutorials.

05

Fixed prices, not hourly

Priced against the outcome. Hourly billing rewards taking longer; we'd rather our incentives match yours.

06

You own the model and the code

No proprietary platform you can never leave. The whole thing is yours, deployable wherever you want.

Who we build for

If AI could quietly take half the manual work off your team, we should talk.

Operations teams running on copy-paste

Every quote, report, or approval involves moving the same data between three systems by hand. AI removes the manual layer in between.

Service businesses drowning in inbound

Calls, emails, forms, all needing triage and a first response. AI takes the first pass, escalates what matters, and books the rest in.

Companies sitting on a pile of unstructured data

PDFs, emails, transcripts, notes. Useful information, mostly unsearchable. AI turns the pile into something you can actually query.

Founders building AI-native products

You're not bolting AI on, you're building around it. We've shipped multiple AI products from zero, including one that scaled to 1000+ users and exited.

The process

How an AI project actually runs.

  1. 01

    Discovery and audit

    We map your workflows, look at your data, and identify the highest-ROI AI opportunities. You see the shortlist before any build conversation starts.

  2. 02

    Solution design

    We design exactly how AI fits into your existing processes. Where it's autonomous, where there's a human in the loop, what data it touches, where it integrates. You approve the plan before code gets written.

  3. 03

    Build and integrate

    We build in the open, on a live URL, with real data. Push regularly. You can poke at the AI as it takes shape, not wait for a final reveal.

  4. 04

    Evaluate and tune

    Real workflows, real edge cases. We run evaluations against actual examples from your business and tune until the AI behaves the way it needs to.

  5. 05

    Launch and iterate

    Go live, monitor performance, improve over time. AI gets better with feedback, and we're there to tune it as your needs shift.

After launch

What happens once it's live.

AI software lives or dies on what happens after launch. We build for that, not for a demo day.

Bug fixes included

If something we built breaks, we fix it. Built into every project, not a separate line item.

Tuning and evals

AI behaviour drifts as inputs change. Optional retainers cover ongoing evaluation, prompt tuning, and model upgrades.

Extensions and v2s

Once one workflow is automated, the next one becomes obvious. Same team, same codebase, no onboarding tax.

Simon Thompson
A note from the founder

Hey, I'm Simon.

I've spent years building, launching, and scaling software, including multiple AI-powered products from the ground up. One scaled to 1000+ users and exited.

AI isn't a buzzword to me. I know where it genuinely earns its place inside a business and where it's just decoration on a deck. Most companies don't need a sweeping AI transformation. They need someone to look at how they actually work, find the right two or three opportunities, and build something that holds up in production.

That's what we do at Launch Assembly. Onshore, fixed scope, real engineering.

Common questions.

Almost any repetitive, rules-based, or data-heavy task. Common examples include document handling, customer follow-ups, report generation, scheduling, voice and phone workflows, and quality checks. If your team does it the same way every time, AI can probably handle it.
Yes. We build AI into the tools you already use. CRM, accounting, email, internal APIs, spreadsheets, whatever it is. We confirm integration scope in the proposal so there are no surprises.
We build in safeguards, validation checks, and human-in-the-loop workflows where it matters. Reviews and approvals for anything consequential. Reliability is the default, not an afterthought.
Off-the-shelf tools are built for everyone, which means they fit no one in particular. They don't know your data, your workflows, or your edge cases. Custom software built around your actual operations is a different category of useful.
Not at all. We build the AI into software your team already knows how to use. Training and documentation are included so everyone is confident from day one.
Ruby on Rails, Hotwire, Tailwind, PostgreSQL, deployed on Fly.io. AI features via the Anthropic API (Claude), with proper evaluation, prompt caching, and human-in-the-loop where appropriate. Battle-tested stack we know inside out.
Yes, 100%. Once the project is paid for, you own the code outright. No proprietary platform you can never leave, no licensing fees, no lock-in.
Bug fixes for what we built are included for a meaningful window. Optional retainers cover ongoing evaluation, prompt tuning, model upgrades, and small features. You can also walk away with everything we built and run it yourself.
Start a project

Tell us what's eating your team's timeand we'll show you where AI fits.

A short message is enough. We'll reply within a working day to set up a call.

Start your project

Tell us about your idea and we'll get back to you within 24 hours.

No obligation. We'll respond within 24 hours.